How to factory reset, reformat or wipe data from chromebook, chromebox or chrome devices?

  • Press Esc + Samsung Chromebook Refresh key + Power. A yellow exclamation point (!) is displayed as shown below.

Yellow-exclaimation

  • Press Ctrl + D to begin dev mode, then Enter. A red exclamation point is displayed as shown below.

red-exclaimations

  • Press Ctrl + D. The Chromebook deletes its local data, returning to its initial state. This takes approximately 15 minutes.

progress

  • When the transition completes, press the spacebar, then press Enter to return to verified mode.

  • Enroll the Chromebook before signing in to it.

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